Refund Policy

Subscriptions

You may cancel a subscription at any time. Cancellation stops the next renewal and access continues until the end of the paid billing period unless the law requires otherwise.

• We do not charge a cancellation fee.
• A change of mind does not automatically entitle you to a refund for a billing period already started.
• If a subscription was charged incorrectly, contact support promptly with the payment date and receipt.

Lead credits and one-off purchases

Unused lead credits and Job Boost purchases are generally non-refundable for change of mind. A credit or refund may be provided when a paid feature was not supplied, was materially faulty, or Australian Consumer Law requires a remedy.

Payment disputes

Email admin@subbiespace.com with your account email, payment date, amount, and the reason for the request. We aim to acknowledge requests within two business days and provide an outcome within ten business days.

Australian Consumer Law

Nothing in this policy excludes guarantees, rights, or remedies that cannot legally be excluded under the Australian Consumer Law.